At My Sweet Honey, we take pride in delivering pure, high-quality honey with care and love. Due to the nature of our product, we do not accept returns or offer refunds on jars that have been opened or tampered with — this is for the health and safety of all our customers.

If your honey jar is unopened and unused, and you would like to request a return, please contact our team within 7 days of receiving your order. We’ll be happy to help you with the next steps.

📩 Reach us at:
customerservice@mysweethoney.co.uk

We’re here to ensure you have a sweet experience — thank you for understanding and supporting small, natural businesses.